Shop Policies

Please familiarise yourself with our shop policies.

Refund & Returns Policy

Thank you for shopping with us. We highly value your patronage. If you didn’t receive your product or it is significantly different to the description, we guarantee to uphold our DELIVERY PROMISE and will refund your payment. 

We also understand that at times, our customers may have a change of mind or wish to order an alternative product. In this instance, if  you wish to make a return you are welcome to do so within 7 days.  We would be happy to exchange the item or offer you shop credit.

Privacy Policy

All information collected by Cottons n Buttons will be treated with the strictest confidentiality. No information will be traded, sold or otherwise to third parties.

Payment Options

An SSL certificate has been installed on this site to protect your activity details. We offer several secure payment options.